Invoice NS-23OJX-1 is 30 day(s) overdue, $180.00 unpaid

Status: Needs you
At risk: $180.00
Detected (detector clock): 2026-11-23 19:10

Diagnosis

AI agent (anthropic/claude-haiku-5.5)

Night Owl Coffee Roasters sent Corner Cafe invoice NS-23OJX-1 for $180.00 (5kg wholesale espresso blend). The invoice has not been paid and the buyer has not opened it. The due date (Oct 24) was already past when the invoice was actually sent on Oct 27, so the buyer may not have had a fair chance to pay on time. Nothing is lost yet, but the money stays unpaid until the buyer is reminded.

Decisions

The agent proposes, the policy gate decides, the executor calls PayPal.

Send invoice reminder

INV2-ABSM-JC8R-PRPZ-PTPQPayPal OK

Agent proposed

The invoice was sent but never viewed and has no reminder yet, so a reminder is the safe first step to get it paid.

Note: Friendly reminder: invoice NS-23OJX-1 for $180.00 from Night Owl Coffee Roasters is still open. Please let us know if you have any questions.

Policy said

Auto

Within the autopilot rules.

PayPal returned

HTTP 200

debug id f657104285d72

Response body

{
  "id": "INV2-ABSM-JC8R-PRPZ-PTPQ"
}

Exact API call (PayPal-Request-Id ns-ab477bc5c9887b66acc2a975360bf9b1)

POST /v2/invoicing/invoices/INV2-ABSM-JC8R-PRPZ-PTPQ/remind

{
  "subject": "Reminder: invoice NS-23OJX-1 is past due",
  "note": "Friendly reminder: invoice NS-23OJX-1 for $180.00 from Night Owl Coffee Roasters is still open. Please let us know if you have any questions.",
  "send_to_invoicer": false,
  "send_to_recipient": true
}

Ask the owner

Waiting for you

Agent proposed

Only the owner knows whether the due date should stand or be extended given the late send.

Note: Invoice NS-23OJX-1 was sent on Oct 27, after its Oct 24 due date. Do you want to keep the Oct 24 due date, or extend it so Corner Cafe has time to pay?

Policy said

Needs approval

The agent asked for a human decision.

PayPal returned

No PayPal call for this action.

Your answer (kept in the audit trail)

Evidence

Invoice NS-23OJX-1 (INV2-ABSM-JC8R-PRPZ-PTPQ) to orders@cafe.example.com was due 2026-10-24. Status SENT, $0.00 of $180.00 paid. No reminder sent yet.

invoice id: INV2-ABSM-JC8R-PRPZ-PTPQ
invoice number: NS-23OJX-1
status: SENT
recipient: orders@cafe.example.com
due date: 2026-10-24
days overdue: 30
total: $180.00
paid: $0.00
owed: $180.00
last reminder at: none

invoiceINV2-ABSM-JC8R-PRPZ-PTPQ

All ids are real PayPal sandbox objects; GET them with your sandbox credentials to check.

Audit trail

Detected, diagnosed, decided, executed. Live.

19:10:31

Detected: Invoice NS-23OJX-1 is 30 day(s) overdue, $180.00 unpaid

Detector

Invoice NS-23OJX-1 (INV2-ABSM-JC8R-PRPZ-PTPQ) to orders@cafe.example.com was due 2026-10-24. Status SENT, $0.00 of $180.00 paid. No reminder sent yet.

19:10:31

Agent started triage

Agent

19:10:33

Agent read get_invoice

Agent

get_invoicevia PayPal Agent Toolkitok

args { "invoice_id": "INV2-ABSM-JC8R-PRPZ-PTPQ" }

Result

{"id":"INV2-ABSM-JC8R-PRPZ-PTPQ","status":"SENT","detail":{"currency_code":"USD","note":"Wholesale order from Night Owl Coffee Roasters. Thank you!","category_code":"SHIPPABLE","invoice_number":"NS-23OJX-1","invoice_date":"2026-10-10","payment_term":{"term_type":"DUE_ON_DATE_SPECIFIED","due_date":"2026-10-24"},"viewed_by_recipient":false,"group_draft":false,"metadata":{"create_time":"2026-10-27T19:06:20Z","last_update_time":"2026-10-27T19:06:20Z","first_sent_time":"2026-10-27T19:06:21Z","last_sent_time":"2026-10-27T19:06:21Z","created_by_flow":"REGULAR_SINGLE","recipient_view_url":"https://www.sandbox.paypal.com/invoice/p/#ABSMJC8RPRPZPTPQ","invoicer_view_url":"https://www.sandbox.paypal.com/invoice/details/INV2-ABSM-JC8R-PRPZ-PTPQ","caller_type":"API_V2_INVOICE","spam_info":{}},"archived":false},"invoicer":{"business_name":"Night Owl Coffee Roasters"},"primary_recipients":[{"billing_info":{"name":{"given_name":"Corner","surname":"Cafe","full_name":"Corner Cafe"},"email_address":"orders@cafe.example.com"}}],"items":[{"id":"ITEM-42K61215MC7924134","name":"Wholesale espresso blend, 5kg","quantity":"1","unit_amount":{"currency_code":"USD","value":"180.00"},"unit_of_measure":"QUANTITY"}],"configuration":{"tax_calculated_after_discount":false,"tax_inclusive":false,"allow_tip":false,"partial_payment":{"allow_partial_payment":true},"allow_only_pay_by_bank":false,"allow_vba_payments":false,"save_item_for_future":true,"template_id":"TEMP-64X047134N4806103"},"amount":{"breakdown":{"item_total":{"currency_code":"USD","value":"180.00"},"discount":{"invoice_discount":{"amount":{"currency_code":"USD","value":"0.00"}},"item_discount":{"currency_code":"USD","value":"0.00"}},"tax_total":{"currency_code":"USD","value":"0.00"}},"currency_code":"USD","value":"180.00"},"due_amount":{"currency_code":"USD","value":"180.00"},"links":[{"href":"https://api.sandbox.paypal.com/v2/invoicing/invoices/INV2-ABSM-JC8R-PRPZ-PTPQ","rel":"self","method":"GET"},{"href":"https://api.sandbox.paypal.com/v2/invoicing/invoices/INV2-ABSM-JC8R-PRPZ-PTPQ","rel":"replace","method":"PUT"},{"href":"https://api.sandbox.paypal.com/v2/invoicing/invoices/INV2-ABSM-JC8R-PRPZ-PTPQ/cancel","rel":"cancel","method":"POST"},{"href":"https://api.sandbox.paypal.com/v2/invoicing/invoices/INV2-ABSM-JC8R-PRPZ-PTPQ/remind","rel":"remind","method":"POST"},{"href":"https://api.sandbox.paypal.com/v2/invoicing/invoices/INV2-ABSM-JC8R-PRPZ-PTPQ/payments","rel":"record-payment","method":"POST"},{"href":"https://api.sandbox.p