$189.00 authorization expires in 2 day(s)

Status
Needs you
At risk
$189.00
Deadline, UTC
2026-11-25 17:05
Detected (detector clock)
2026-11-23 17:05

Diagnosis

AI agent (anthropic/claude-haiku-5.5)

The shop has a $189.00 payment authorization for a backordered burr grinder (order 1S23688422598544W) that has not shipped. The authorization expires on 2026-11-25, and after that the money cannot be collected and the hold cannot be renewed. Nothing is charged yet, so if nobody acts the buyer's $189.00 hold simply lapses and the sale is lost unless it is re-placed.

Decisions

The agent proposes, the policy gate decides, the executor calls PayPal.

Ask the owner

Waiting for you

Agent proposed

Capturing an unshipped order and voiding both need the owner, and whether the goods can ship in time is something only the owner knows.

Note: Burr grinder order 1S23688422598544W ($189.00, authorization 6XN16120JV772802D) is still unshipped and backordered. It expires 2026-11-25. Can it ship before then? If yes, confirm and we will capture the $189.00 at shipping. If no, do you want us to void

Policy said

Needs approval
  • The agent asked for a human decision.

PayPal returned

No PayPal call for this action.

Evidence

Authorization 6XN16120JV772802D for order 1S23688422598544W is 27 days old with $189.00 uncaptured. PayPal authorizations expire after 29 days and cannot be reauthorized after that.

authorization id
6XN16120JV772802D
authorization status
CREATED
order id
1S23688422598544W
fulfillment
unfulfilled
shipped at
none
authorized
$189.00
uncaptured
$189.00
age days
27
honor period ends
2026-10-30T17:05:02.000Z
expires at
2026-11-25T17:05:02.000Z
expired by detector clock
false
order1S23688422598544Wauthorization6XN16120JV772802D

All ids are real PayPal sandbox objects; GET them with your sandbox credentials to check.

Audit trail

Detected, diagnosed, decided, executed. Live.

Detected: $189.00 authorization expires in 2 day(s)
Detector
Authorization 6XN16120JV772802D for order 1S23688422598544W is 27 days old with $189.00 uncaptured. PayPal authorizations expire after 29 days and cannot be reauthorized after that.
Agent started triage
Agent
Agent read ledger_lookup
Agent
ledger_lookupNightshift ledgerok
args { "order_id": "1S23688422598544W" }
Result
{"order":{"id":"1S23688422598544W","intent":"AUTHORIZE","status":"COMPLETED","amountCents":18900,"currency":"USD","payer":"night-owl-mvqxrabq592@example.com","cartRef":"cart-32420","description":"Burr grinder (backordered)","fulfillment":"unfulfilled","shippedAt":null,"createdAt":"2026-10-27T17:04:43.000Z","updatedAt":"2026-10-27T17:05:03.553Z","source":"scenario","scenario":"lab_mvqxnfgj"},"buyer_note_untrusted":null,"authorizations":[{"id":"6XN16120JV772802D","orderId":"1S23688422598544W","status":"CREATED","amountCents":18900,"currency":"USD","createdAt":"2026-10-27T17:05:02.000Z","expiresAt":"2026-11-25T17:05:02.000Z","updatedAt":"2026-10-27T17:05:03.556Z"}],"captures":[],"refunds":[],"failed_capture_attempts":[]}
Agent read get_authorization
Agent
get_authorizationvia Nightshift REST clientok
args { "authorization_id": "6XN16120JV772802D" }
Result
{"id":"6XN16120JV772802D","status":"CREATED","amount":{"currency_code":"USD","value":"189.00"},"custom_id":"cart-32420","seller_protection":{"status":"NOT_ELIGIBLE"},"supplementary_data":{"related_ids":{"order_id":"1S23688422598544W"}},"payee":{"email_address":"sb-djk8i53501233@business.example.com","merchant_id":"D8M8MT98DPNNG"},"expiration_time":"2026-11-25T17:05:02Z","create_time":"2026-10-27T17:05:02Z","update_time":"2026-10-27T17:05:02Z","links":[{"href":"https://api.sandbox.paypal.com/v2/payments/authorizations/6XN16120JV772802D","rel":"self","method":"GET"},{"href":"https://api.sandbox.paypal.com/v2/payments/authorizations/6XN16120JV772802D/capture","rel":"capture","method":"POST"},{"href":"https://api.sandbox.paypal.com/v2/payments/authorizations/6XN16120JV772802D/void","rel":"void","method":"POST"},{"href":"https://api.sandbox.paypal.com/v2/payments/authorizations/6XN16120JV772802D/reauthorize","rel":"reauthorize","method":"POST"},{"href":"https://api.sandbox.paypal.com/v2/checkout/orders/1S23688422598544W","rel":"up","method":"GET"}]}
Agent diagnosis
Agent
The shop has a $189.00 payment authorization for a backordered burr grinder (order 1S23688422598544W) that has not shipped. The authorization expires on 2026-11-25, and after that the money cannot be collected and the hold cannot be renewed. Nothing is charged yet, so if nobody acts the buyer's $189.00 hold simply lapses and the sale is lost unless it is re-placed.
Agent proposed: Ask the owner
Agent
Capturing an unshipped order and voiding both need the owner, and whether the goods can ship in time is something only the owner knows.
Policy said: needs the owner's approval
Policy gate
  • The agent asked for a human decision.